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Growthsafe

Trial Conversion Optimisation

Mapped the end-to-end trial journey, identified activation friction and improved onboarding, education and lifecycle messaging.

Macrium Software2020–2021

Case evidence

What happened

Context and problem

Mapped the end-to-end trial journey, identified activation friction and improved onboarding, education and lifecycle messaging.

Your contribution

Owned or shaped discovery, prioritisation and cross-functional alignment. Connected customer evidence, commercial constraints and technical realities into an executable direction.

Outcome

+150%

Trial conversion increased from approximately 2% to 5%, representing roughly £300k annual impact.

What this demonstrates

GrowthData-informed productOnboardingCommercial acumen